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Terms & Conditions

Welcome to KoolYug Clothing. These Terms & Conditions ("Terms") govern your access to and use of the KoolYug Clothing website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

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By using our website, you agree with with these Terms and Conditions. 

1. About KoolYug Clothing

KoolYug Clothing is an online apparel brand offering original clothing, graphic merchandise, and related products through its website.

Throughout these Terms, the words "we", "our", and "us" refer to KoolYug Clothing, while "you" and "your" refer to the customer or website user.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colours may vary slightly due to screen settings, photography, lighting, and device displays.

  • Minor variations in print placement, colour, fabric texture, or measurements are normal and are not considered defects.

  • Product availability is subject to stock.

We reserve the right to modify or discontinue any product without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

Applicable taxes, shipping charges, or other fees will be displayed during checkout wherever applicable.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors.

  • Cancel orders suspected of fraud.

  • Limit quantities purchased.

  • Request additional verification before processing an order.

If payment has already been received for a cancelled order, the applicable amount will be refunded through the original payment method.

6. Payment

Payments must be completed using the payment methods available on the website.

KoolYug Clothing does not store your complete payment card information. Payment processing is handled securely by trusted third-party payment providers.

7. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and may vary depending on:

  • Customer location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Force majeure events

Delivery dates are estimates and should not be treated as guaranteed delivery commitments.

Detailed information is available in our Shipping Policy.

8. Returns, Refunds & Exchanges

Returns, exchanges, and refunds are governed by our Return, Refund & Exchange Policy.

Customers are encouraged to review that policy before placing an order.

9. Order Cancellation

Orders may only be cancelled within 2 hours of placing the order.

Once an order enters production or has been dispatched, cancellation may no longer be possible.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Designs

  • Artwork

  • Logos

  • Graphics

  • Product photographs

  • Illustrations

  • Videos

  • Website design

  • Text

  • Icons

is the exclusive property of KoolYug Clothing or its licensors and is protected under applicable intellectual property laws.

You may not:

  • Copy

  • Modify

  • Reproduce

  • Sell

  • Redistribute

  • Publish

  • Reverse engineer

  • Commercially exploit

any content without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software.

  • Interfere with website security.

  • Submit false information.

  • Impersonate another individual or organization.

We reserve the right to suspend or terminate access for violations.

12. Reviews & User Content

Customers may submit reviews, comments, or other content where permitted.

By submitting content, you grant KoolYug Clothing a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, publish, and promote such content for marketing and business purposes.

We reserve the right to remove any content that is offensive, misleading, defamatory, unlawful, or otherwise inappropriate.

13. Promotional Offers

Discounts, promotional campaigns, coupon codes, giveaways, and special offers:

  • May be modified or withdrawn at any time.

  • Cannot be combined unless specifically stated.

  • May include additional eligibility conditions.

14. Limitation of Liability

To the fullest extent permitted by law, KoolYug Clothing shall not be liable for:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Business interruption

  • Loss of data

arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

15. Indemnification

You agree to indemnify and hold harmless KoolYug Clothing, its owners, employees, affiliates, and partners from any claims, liabilities, losses, damages, or expenses arising from your misuse of the website or violation of these Terms.

16. Third-Party Services

Our website may contain links to third-party websites or services.

KoolYug Clothing is not responsible for the content, policies, or practices of any third-party websites.

Your interactions with third-party services are governed by their respective terms and policies.

17. Privacy

Your use of the website is also governed by our Privacy Policy.

Please review it to understand how your information is collected and used.

18. Force Majeure

KoolYug Clothing shall not be held responsible for delays or failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fire

  • War

  • Government restrictions

  • Strikes

  • Epidemics or pandemics

  • Transportation disruptions

  • Internet outages

19. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

20. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website unless otherwise stated.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our Contact Us page.

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